Legal Notice

Who is responsible for processing your data?

Entity: INCOGNITO ESCAPE GAME SLU

Postal address: C/ LINNEO 4 – MADRID (28005), Spain

Tax ID (CIF): B87532404

Email: hola@incognitoescape.es

 

Why do we process your personal data?

At INCOGNITO ESCAPE GAME SLU, we process the information provided by individuals in order to deliver the services or information they request, offer content tailored to their interests, and improve the user experience. We may also create a “commercial profile” based on the information provided, but we do not make automated decisions based on that profile.

How long will we retain your data?

The personal data provided—and collected during the provision of the requested services—will be kept for a period of 5 years from the last confirmed expression of interest, as long as the business relationship remains active.

What is the legal basis for processing your data?

The legal basis for processing your data is the execution of your request for information or contracting of services offered by INCOGNITO ESCAPE GAME SLU. The promotional offer of products and services is based on the consent you provide, and withdrawal of that consent will not affect the execution of the service contract.

To whom will your data be disclosed?

Your data may be shared with other companies within the INCOGNITO ESCAPE GAME SLU group for internal administrative purposes, or when necessary for the execution of the service contract for which the data was provided.

What are your rights when you provide us with your data?

Any data subject has the right to obtain confirmation as to whether INCOGNITO ESCAPE GAME SLU is processing their personal data.

Data subjects have the right to access their personal data, request correction of inaccurate data, or request deletion when the data is no longer necessary for the purposes for which it was collected.

In certain cases, individuals may request the restriction of data processing, in which case we will only retain the data for the exercise or defense of legal claims. Users may also object to the processing of their data. In such cases, INCOGNITO ESCAPE GAME SLU will stop processing the data unless there are compelling legitimate grounds or it is necessary for the exercise or defense of legal claims.