Privacy Policy

When we need to collect information from you, we will always ask you to provide it voluntarily and expressly. The data collected through website forms or other means will be incorporated into the data processing systems of INCOGNITO ESCAPE GAME SLU. This entity will treat your data confidentially and exclusively for the purpose of providing the requested services, with all the legal and security guarantees required by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.

THE WEBSITE OWNER undertakes not to transfer, sell, or share your data with third parties without your express consent.

Furthermore, INCOGNITO ESCAPE GAME SLU will cancel or rectify data when it is inaccurate, incomplete, or no longer necessary or relevant for its intended purpose, in accordance with current legislation on the protection of personal data.

Users may revoke the consent given and exercise their rights of access, deletion, portability, rectification, restriction, and objection by contacting INCOGNITO ESCAPE GAME SLU at C/ LINNEO 4, 28005, MADRID, SPAIN, properly identifying themselves and clearly indicating the specific right they wish to exercise.

THE WEBSITE OWNER adopts the security levels required by the aforementioned regulations on Personal Data Protection and all other applicable regulations.

However, it assumes no responsibility for damages resulting from alterations caused by third parties in users’ computer systems, electronic documents, or files.

THE WEBSITE OWNER may use cookies while providing services on the website. Cookies are physical files containing personal information stored on the user’s own device. Users can configure their browser to prevent the creation of cookie files or to be notified when they are created.

If you choose to leave our website via links to external sites not owned by our entity, THE WEBSITE OWNER is not responsible for the privacy policies of those sites or the cookies they may store on your device.

Our email policy is focused on sending only those communications that you have expressly requested to receive.

If you prefer not to receive messages by email, we will provide you with the option to cancel and unsubscribe from these messages in accordance with Title III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.